FAQs

Get the answers your common questions below.

If you can’t find what you are looking for here, call our team on 01453 300912 or contact us with your question.

What materials do you use?

We use the same BS4713 window grades of PVC that are used by major system suppliers. We also have the same guarantees that they have. Our aluminium is a mill finish aluminium alloy 6063 T6 unless specified. This grade has superior strength to T5 grades.

Can I request samples?

Yes, please get in contact with us.

Are you CE Marked approved?

We are fully CE Mark approved for the majority of our products, this requires a Factory Process Control; certification EN1090-2 under the new CE Marking regulations.

Where can I find your Coupler deductions?

We have all this information on the website www.windowwidgets.co.uk/technical/deductions/

Do you have any BBA approved products?

Yes, all our Jacks and Brackets are BBA approved.

How do I know what load your coupler will take at a specific height?

Each loadable coupler has a chart with what load it can take at specific heights, if your height is not shown please get in touch.

What is your minimum order quantity?

Only one pack or box! We do not split packs or boxes, all quantities can be found on our website

What load will your Baypole Jack take?

We have tested our Jacks to 9 tonnes of compression and guarantee up to 2 tonnes giving a factor of safety of at least two.

Do you manufacture your own products?

Yes, we have in-house injection moulding and extrusion facilities. We also partner with industry leading specialist providers for bought- in products.

Do you have a Baypole fitter’s guide?

Yes, see pages 78 – 81 of our brochure.

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